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We use multi-vendor person-level de-anonymization. Our waterfall approach queries multiple identity providers in parallel, using consensus scoring to achieve ~15% person-level identification with 90%+ accuracy on matched profiles. For the 85% we can't identify at person level, we still identify the company.
Drift was acquired by PE (Vista Equity) and merged into SalesLoft — product innovation has largely stopped. Inbound Agent is AI-native from day one, integrates with your full Context Graph (CRM, intent, enrichment), includes retargeting automation that Drift never had, and works seamlessly with TAM Agent for off-site orchestration.
Three key differences:
1. Qualified is Salesforce-only — Warmly works with HubSpot and Salesforce natively.
2. Qualified costs $50-120K/year for chat — Warmly includes chat plus full TAM orchestration starting at $30K/year.
3. Qualified is chat-only — Inbound Agent includes site personalization, smart popups, and retargeting.
Yes. Warmly has native HubSpot integration with bidirectional sync. This is a key differentiator from Qualified, which only works with Salesforce. Your HubSpot contacts, companies, and deals sync in real-time.
Yes. You can use Inbound Agent standalone for on-site conversion. However, the full power comes from combining both — when visitors don't convert, TAM Agent automatically adds them to nurture sequences and LinkedIn audiences. When they return, Inbound Agent re-engages with updated context.
AI Chat is our autonomous AI that handles conversations 24/7 — trained on your product, your messaging, and your objection handling. Live Human Chat is when your reps take over. The AI qualifies and engages first, then seamlessly hands off when appropriate — with full context passed to the human.
Inbound Agent integrates directly with Google Calendar and Outlook via API. When a qualified visitor wants to book, they see available times based on rep calendars, respecting availability rules, time zones, and meeting buffers. The meeting is booked directly — no forms, no SDR qualification step required.
You configure the triggers: ICP tier, intent score, specific pages viewed, company size, industry, or any combination. When a visitor matches, your team gets a Slack alert with full context (who they are, what they're viewing, their CRM history) and a direct link to engage.
For person-level identification, we achieve ~15% coverage with 90%+ accuracy on matched profiles. For company-level identification, we achieve ~65% coverage with 95%+ accuracy. Accuracy matters more than coverage — we'd rather show "unknown" than show wrong information.
The AI is trained to recognize its limits. When it encounters a question outside its training (pricing edge cases, custom technical requirements, etc.), it offers to connect the visitor with a human rep or book a meeting. It never makes up answers or provides inaccurate information.
Most teams are live within 30 minutes. Installation is one line of JavaScript, CRM integration is native (OAuth), and configuration is self-service with guided setup. No implementation project, no professional services required. Support is available if you need it.
They're not lost. Inbound Agent automatically captures their identity and behavior, then coordinates with TAM Agent for follow-up: add to LinkedIn retargeting audiences, trigger email nurture sequences, and re-engage with updated context when they return. The non-converter today is the booked meeting next week.
Yes. Warmly works globally with support for multiple languages in AI chat. Visitor identification coverage varies by region (strongest in US, UK, Canada, Australia, Western Europe). Calendar booking supports all time zones.