Paul Ross is the CMO of Affinity, the relationship intelligence CRM that has grown rapidly in the last 4 years. Affinity's target audience is primarily the PE and VC community, which Paul mentions has a healthy amount of FOMO (fear of missing out) when it comes to getting an edge against competitors. In this episode we talk about how Paul uses that FOMO to his advantage, as well as cut $300,000 in LinkedIn ad spend a month and re-allocate that towards content and community initiatives that 1) solve customer problems and 2) harnesses customer relationships. After the first month of cutting paid ads, pipeline remained flat. And then it started to grow. In 2023, Affinity delivered a million dollars more qualified pipeline on a 25% less budget allocation.