Teach your AI inbound agent exactly how to respond using the Test & Train feature in AI Studio.
Your AI chat agent is live on your site, but it gives generic or slightly-off responses to prospect questions. You don’t have time to rewrite prompts from scratch every time something sounds wrong, and you shouldn’t need an engineering degree to fine-tune an AI agent.
Open AI Studio from your Inbound Agent settings and click Test & Train. Ask your agent questions the way a real prospect would — pricing, integrations, use cases, competitor comparisons.
When a response is good, give it a thumbs up. When it’s off, thumbs down and tell it what was wrong. The agent refines its answer instantly based on your feedback.
If you want to keep iterating, hit Refine Response and add more context. Each round of feedback makes the agent sharper. Think of it like onboarding a new SDR — except this one learns in seconds, not weeks.
Start with the 10-15 questions prospects ask most. Train those first. You can always come back and add more.
Your AI agent responds the way your best rep would — accurate, on-brand, and specific to your product. Prospects get real answers instead of generic filler, which means more conversations that actually convert.
And because training takes minutes, you can update responses whenever your messaging, pricing, or positioning changes.
Schedule a demo with our team to see our playbooks in action. Or, view more of our plays here.