From Chatbot to Enterprise Deals
"Warmly has helped us identify key accounts, streamline outbound cadences, and build a $230K pipeline from just two meetings. Warmly is now an integral part of our enterprise sales strategy."
The Challenge
Kyle Eligio manages sales development at Bigeye, a data observability platform focused on enterprise sales. They needed a chatbot for their website, but more importantly, they needed visibility into which enterprise accounts were browsing their site—companies like Capital One with deal sizes in the mid-$300K range.
Enter Warmly
Bigeye started with Warmly’s chat and quickly expanded into the AI Prospector. They set up HubSpot workflows to automatically capture companies and personas visiting the site, then had reps research and create personalized outreach.
The Results
Warmly became Bigeye’s second most valuable channel—right behind phone calls. Two deals were directly attributed to website chat, and total pipeline from Warmly-identified accounts reached $230K.
“It’s a simple Slack notification. Someone’s in our chat, they hop in, say ‘hey, real human’—and that’s turned into our second highest channel. We’re very happy customers.”
— Kyle Eligio, Manager, Sales Development, Bigeye
Company
Bigeye
Industry
Data Observability / SaaS
Size
Startup
Products Used
AI Chat
AI Prospector
Warm Leads
