
The Challenge
Namecoach had an inbound problem disguised as a pipeline problem.
Visitors were landing on their site. Some were qualified. Most were anonymous. Without a system to identify, engage, and route those visitors into the sales process, qualified traffic was slipping away unnoticed - and the outbound team was working harder than it needed to on cold accounts that were already on the website.
They needed an SDR motion that could run both channels: structured outbound outreach and real-time inbound engagement through AI chat.
The Solution
WarmLegency placed a trained SDR who used Warmly's AI Inbound Chat alongside traditional outbound sequences.
The SDR came in knowing the stack. From week one, they were using Warmly to identify companies visiting Namecoach's site in real time, engaging hot accounts through the AI chat before the lead had a chance to bounce, and routing the most qualified conversations toward meetings.
On the outbound side, intent signals from Warmly shaped the prioritization - outreach went to accounts already showing interest, making every sequence more relevant and more likely to convert.
The Results
28 qualified meetings booked in 60 days.
60% of those meetings were sourced directly through Warmly's inbound chat - visitors who came to the site and converted without a cold email sequence ever needing to fire. The remaining 40% came from outbound sequences informed by Warmly's intent data.
The combination - AI inbound running in the background while the SDR managed outbound - created a meeting volume that neither channel could have produced alone.
Company
Industry
HR Tech
Size
Mid-Market
Products Used
AI Inbound Chat
Outbound SDR




